Comments on: Triple Play In Pakistan http://telecompk.net/2006/12/22/triple-play-in-pakistan/ A blog about telecommunication marketplace in Pakistan with news, information, analysis and trends Tue, 06 Jan 2009 08:49:28 +0000 http://wordpress.org/?v=2.6.5 By: S.Wajid http://telecompk.net/2006/12/22/triple-play-in-pakistan/#comment-3258 S.Wajid Mon, 22 Oct 2007 17:33:48 +0000 http://telecompk.net/?p=65#comment-3258 “Reduce the layers of management. They put distance between the top of an organization and the customers.” @Waqas Akhtar Yes i agree with you but there are companies which are trying to go step ahead of "Customer is the King". That is Customer Delight.... “Reduce the layers of management. They put distance between the top of an organization and the customers.”

@Waqas Akhtar
Yes i agree with you but there are companies which are trying to go step ahead of “Customer is the King”. That is Customer Delight….

]]> By: Waqas Akhtar http://telecompk.net/2006/12/22/triple-play-in-pakistan/#comment-2484 Waqas Akhtar Fri, 12 Oct 2007 17:54:17 +0000 http://telecompk.net/?p=65#comment-2484 i was just reading a marketing article. what i realized is that we are still living in the "selling era" mean while the West has entered a new phase, that is of "customer experience" the companies here want to extract every paisa out of the already impoverished people, let alone the consideration on customers, i pakistan you cannot say what the rest of the world says, i.e. "CUSTOMER IS THE KING" i was just reading a marketing article. what i realized is that we are still living in the “selling era” mean while the West has entered a new phase, that is of “customer experience” the companies here want to extract every paisa out of the already impoverished people, let alone the consideration on customers,
i pakistan you cannot say what the rest of the world says, i.e. “CUSTOMER IS THE KING”

]]> By: S.Wajid http://telecompk.net/2006/12/22/triple-play-in-pakistan/#comment-1636 S.Wajid Thu, 27 Sep 2007 16:03:30 +0000 http://telecompk.net/?p=65#comment-1636 Babar you are welcome - Yes CPE the biggest barrier for an average user to taste fiber services becasue of high price. Whenever new technologies come they associate some drawbacks with them as well, in this case Nayatel has to face a big challenge for CPE availability. At the moment Nayatel is out of CPE stock as they are completly sold becasue Alcatel has not yet provided them with per-ordered CPE's and they are commiting with every customer a month of installation time. I don't exactly know if FTTU network provided by Alcatel to Nayatel supports other CPE's by third party vendors or not? Babar you are welcome - Yes CPE the biggest barrier for an average user to taste fiber services becasue of high price. Whenever new technologies come they associate some drawbacks with them as well, in this case Nayatel has to face a big challenge for CPE availability.

At the moment Nayatel is out of CPE stock as they are completly sold becasue Alcatel has not yet provided them with per-ordered CPE’s and they are commiting with every customer a month of installation time.
I don’t exactly know if FTTU network provided by Alcatel to Nayatel supports other CPE’s by third party vendors or not?

]]> By: Babar Bhatti http://telecompk.net/2006/12/22/triple-play-in-pakistan/#comment-1532 Babar Bhatti Tue, 25 Sep 2007 14:22:47 +0000 http://telecompk.net/?p=65#comment-1532 Wajid - thanks for the note. The home package now offers 512kbps with 4GB for the same price of Rs 999. The ONT price range is still 15K-30K 15% tax. Wajid - thanks for the note. The home package now offers 512kbps with 4GB for the same price of Rs 999. The ONT price range is still 15K-30K 15% tax.

]]> By: S.Wajid http://telecompk.net/2006/12/22/triple-play-in-pakistan/#comment-1482 S.Wajid Mon, 24 Sep 2007 17:14:25 +0000 http://telecompk.net/?p=65#comment-1482 Babar, please check Nayatel FTTU website www.nayatel.com it is updated with latest prices and packages along with voice packages as well. Babar, please check Nayatel FTTU website http://www.nayatel.com it is updated with latest prices and packages along with voice packages as well.

]]> By: Babar Bhatti http://telecompk.net/2006/12/22/triple-play-in-pakistan/#comment-210 Babar Bhatti Mon, 18 Jun 2007 16:45:10 +0000 http://telecompk.net/?p=65#comment-210 Yes, I'm hearing the same thing from many others about wateen and ptcl: their service is horrible. These companies forget the most important part of the business: service and customers! Yes, I’m hearing the same thing from many others about wateen and ptcl: their service is horrible. These companies forget the most important part of the business: service and customers!

]]> By: rafay http://telecompk.net/2006/12/22/triple-play-in-pakistan/#comment-209 rafay Mon, 18 Jun 2007 11:48:10 +0000 http://telecompk.net/?p=65#comment-209 wateen dha lahore service nothing but crap. the service frequetly gets interrupted and response is simply unprofessional. if this is the start then God help dha residents wateen dha lahore service nothing but crap. the service frequetly gets interrupted and response is simply unprofessional. if this is the start then God help dha residents

]]> By: Rohit http://telecompk.net/2006/12/22/triple-play-in-pakistan/#comment-208 Rohit Sun, 10 Jun 2007 10:26:18 +0000 http://telecompk.net/?p=65#comment-208 PTCL announced 8 working days time for dsl installation. I ordered 11 days before; now when I call for status update; once they ask me to call another number. I called that number and found that I was talking to someone in Muslim commercial bank :-( next time they gave me another number to ask for update; when I called the operator said 'your request is not reached here; call again the helpline. I called several times again to the 0800 helpline and they updated me that there is no request as such from me!!! I gave them my order ID (provided earlier by ptcl) they always check their system and then they ask me to submit my request again, and of course, it will take 8 day cycle again. PTCL DSL - Practically bullshit PTCL announced 8 working days time for dsl installation. I ordered 11 days before; now when I call for status update; once they ask me to call another number. I called that number and found that I was talking to someone in Muslim commercial bank :-( next time they gave me another number to ask for update; when I called the operator said ‘your request is not reached here; call again the helpline. I called several times again to the 0800 helpline and they updated me that there is no request as such from me!!! I gave them my order ID (provided earlier by ptcl) they always check their system and then they ask me to submit my request again, and of course, it will take 8 day cycle again.

PTCL DSL - Practically bullshit

]]> By: Next Generation Networks in Pakistan « State of Telecom Industry in Pakistan http://telecompk.net/2006/12/22/triple-play-in-pakistan/#comment-205 Next Generation Networks in Pakistan « State of Telecom Industry in Pakistan Wed, 14 Mar 2007 21:12:19 +0000 http://telecompk.net/?p=65#comment-205 [...] in Pakistan. As a case study, lets take a look at Wateen’s network which is poised for triple play in Pakistan.  Wateen’s website provides the following information about their NGN and other [...] [...] in Pakistan. As a case study, lets take a look at Wateen’s network which is poised for triple play in Pakistan.  Wateen’s website provides the following information about their NGN and other [...]

]]> By: AFNAN http://telecompk.net/2006/12/22/triple-play-in-pakistan/#comment-207 AFNAN Thu, 08 Mar 2007 12:03:07 +0000 http://telecompk.net/?p=65#comment-207 its funny that ptcl going mad too much rates for home user ...... we peoples r always think backward although the company logo shows for future its funny that ptcl going mad too much rates for home user ……

we peoples r always think backward although the company logo shows for future

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