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Published on January 5th, 2007 | by Babar Bhatti

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Mobile Companies against WLL Operators






According to this news item Pakistani mobile companies are going after the WLL operators – yet again. Since deregulation of telecom started in Pakistan the GSM based mobile companies and CDMA based WLL operators have been pitched in a battle. This is ironic as the WLL operators are not known for their quality of services. A quick look at Pakistani forums here shows many messages about wrong billing, poor performance and lack of customer service.

Wireless Local Loop (WLL) it is a fixed wireless access technology through which phone and internet service is offered through a wireless device (see the Huawei WLL phone on the right) but only within a limited location.

The idea of “limited mobility” was to avoid direct competetion with mobile phone but that’s not how mobile industry looks at it. Paktel, Telenor, Warid and Mobilink signed and sent a formal complaint letter to the Pakistan Telecommunication Authority pointing out the violations of regulated policies by the WLL operators. This complaint was followed soon after PTA announced results of its WLL quality of service (QoS) survey.

The PTA QoS Survey was conducted in 8 major cities including Karachi, Lahore, Rawalpindi/Islamabad, Peshawar, Quetta, Multan, Faisalabad and Hyderabad to gauge the quality of WLL service. The Limited Mobility aspect of WLL service was also surveyed. The operators checked include PTCL V Wireless, Telecard (Go CDMA), Great Bear and World Call. Survey was conducted within the network of the operators and with other networks that included PTCL, Mobile Operators and all other WLL.

PTA site says that: It was also observed in the survey that WLL operators are not strictly following the determination on limited mobility. Therefore, they have been asked to take immediate action to implement the same and submit a compliance report to PTA by 15 December 2006.

A few words about PTA policy on WLL. PTA had decided to restrict mobility in CDMA-based WLL networks to so-called “home-cell”. The resolution limits mobility of WLL subscribers in Pakistan to within 1-2 km in urban areas and up to 25 km in rural areas, a far cry from total mobility available to CDMA subscribers in India. The policy also known as fixed-line policy proposes two types of licenses, which includes local loop fixed-line and long distance and international (LDI) fixed-line.

More from the news article: “The complaint, in fact, defines overall violation by the WLL operators for effectively providing cellular services, which amounts to clear violation of the determination on implementation of limited mobility issued by the PTA,” said a source citing the complaint text. “It is important to keep in mind that the aim of the WLL was not to provide mobility to the customers, rather it was to provide fixed wireless access, which is an alternative to fixed line or Plain Old Telephone Service” he said.

The government awarded some licenses to 30 companies for fixed telephony; sixteen companies have been given licenses for WLL while 14 licenses were issued licenses for LDI.

Lets see what happens this year – poor consumers are losing anyway.


About the Author

Founder and Editor of TelecomPk.net



10 Responses to Mobile Companies against WLL Operators

  1. hassan mehboob says:

    plz send me the num 0307 5540132 res call list this month 4/4/2008

    and i ma oner of this number my whife is used this numder in pakistan i am in dubai my number is 00971502939768 plz send me res cal list

  2. Obaidullah muzaffar says:

    i m a user of Go cdma. i have complain for bad service of call center PPL. how i can reach them so them?

  3. qays m a says:

    Hi my Dear
    I’m Communication Engineer , I work in WLL stations and I need some details ,diagrams for RSS ,BSS in CDMA WLL Systems

    With my regardes

    Engineer
    Qays M A

  4. Being a customer, what I want from my telecom operator is “Quality” with “Economy” and NOTHING else… yes believe me “NOTHING ELSE”.

    Unfortunately, here in Pakistan every single telecom operator is not following the regulations “strictly” what we call it.

    Every one (talking about TC Operators) is very much concerned about the number of connections they have saled and the depict their rapid growth by propagating their turn overs in recent past in terms of number of mobile users they have got. See what Mobilink is doing? I have recently come to know that they have crossed the 30 million mark…where they stand “quality of service” wise? Unfortunately, it is true that they are not following the regulations provided to them for operations, by PTA.

    When you call it “signing a deal”, first you shall be able to improve your own services before pointing out and filing a complaint against some body else.

  5. Pingback: Anonymous

  6. Anonymous says:

    Would some body tell me about the internet speed using V wireless in islamabad. note that i dont want speed when u connect and windows show that im conected at 115kbps. I want actual downloading speed. How much kB/s will i get.

  7. Anonymous says:

    I appreciate it. I was able to find this info on my own also as well. Acctually I was hoping that a detailed report with many other KPIs listed would be available such as drop calls, access failures, blocking, data throughput etc.

    I aggree that the state of networks in Pakistan is not the best and needs to be improved upon.

    Regards,
    Asim

  8. Anonymous says:

    Asim – This is the link which I had listed:
    http://www.pta.gov.pk/index.php?option=com_content&task=view&id=855&Itemid=301

    Below is the complete text:
    ———————————
    Islamabad: Pakistan Telecommunication Authority (PTA) has announced the results of recently conducted Wireless Local Loop (WLL) operators Quality of Service (QoS) survey conducted in eight major cities across the country. The implementation of limited mobility by WLL operators was aslo checked.

    The QoS Survey was conducted in 8 major cities including Karachi, Lahore, Rawalpindi/Islamabad, Peshawar, Quetta, Multan, Faisalabad and Hyderabad to gauge the quality of WLL service. The Limited Mobility aspect of WLL service was also surveyed as per PTAâ??s Determination on Limited Mobility. The survey commenced from September 15-25, 2006 by all PTA Zonal Offices, simultaneously.

    The operators checked include PTCL-V, Telecard (Go CDMA), Great Bear and World Call. Survey was conducted within the network of the operators and with other networks that included PTCL, Mobile Operators and all other WLL.

    Results of service accessibility within network show that M/s.V PTCL was 98.33%, M/s.Telecard (Go CDMA) was 74.52, M/s.World Call was 87.08% and M/s.Dialog (Great Bear) was 90.00%. Similarly, with other networks M/s.V PTCL showed 87.92% results while M/s.Telecard (Go CDMA) was 81.14%, M/s.World Call was 82.12 and M/s.Dialog (Great Bear) was 96.00.

    V PTCL is operational in 8 cities which are Rawalpindi, Islamabad, Lahore, Faisalabad, Multan, Karachi, Hyderabad, Peshawar and Quetta. Telecard (Go CDMA) operational in 7 cities including Rawalpindi/Islamabad, Faisalabad, Multan, Karachi, Hyderabad, Peshawar and Quetta. World Call operational in 4 cities which are Lahore, Faisalabad, Multan and Peshawar. Dialog (Great Bear) operational in only Rawalpindi/Islamabad.

    It was also observed in the survey that WLL operators are not strictly following the determination on limited mobility. Therefore, they have been asked to take immediate action to implement the same and submit a compliance report to PTA by 15 December 2006.

    (Khurram Ali Mehran)

    Deputy Director (PR)

  9. Anonymous says:

    Do you access to the WLL QoS survey conducted by PTA? PTA’s website does not have the information.

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