Social and Intangible Benenfits Of Mobile Telecom In Pakistan
Much has been written about the way mobile phone service has changed life for the public in Pakistan and elsewhere in the developing world. This blog has covered the impact of mobile services on the Base of the Pyramid in this post. Continuing in the “Benefits” series, here are some of the intangible and productivity benefits listed in the Deloitte study. The study uses the ‘willingness to pay’ concept to quantify the value of intangible benefits.
- Social and family interaction
- Improved access to health services
- Increase in educational facilities
- Disaster relief assistance
- Reduce in travel time and costs
- Improved information flows
- More efficient scheduling of resources
- Growth in small business
- Increased working flexibility
- More opportunities for job search
I’m sure there are many other points which can be included but the ones above cover the major categories. Previously I had discussed the corporate social responsibility to which mobile companies have been a major contributor.
For something a bit more tangible there are the Mobilink sponsored water coolers, such as this one in Karachi (Thanks to Tee Emm for this picture). I’d like to hear other examples or stories from the readers about the benefits.
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