Busy Line? You May Still Pay For The Call, Courtsey Of PTCL
As posted by Tee Emm on TGP. For calls to certain phone numbers, which are over a threshold of monthy charges, there may be a charge when the line is busy. Callers will get a recorded voice response telling you that the number can not be reached at this time and the caller will pay for the call. Just another way PTCL helps you serve and pays its bills! According to this news clip, PTA has asked PTCL to remove this “facility” as it is unfair.
Follow the interesting discussion at Telecom Grid Pakistan.
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Yes, answering machine should start after 8 0r 10 rings or subscriber can change the number of rings as his own choice.
[...] and the art of annoyance Important bit of info by Tee Em on Karachi Met Blog PTCL has quietly activated answering service on its phone lines. I called various places in Karachi today for official purposes and ended up at [...]
Shah sahib
The tone of the news clip is anti-ptcl. But the overall public reaction to this change has not been in favor of ptcl either. I hope that with some public relation campaign ptcl can do damage control.
This report and News Clip are being unfair to PTCL. Its True that this service has been activated without consent of subscribers but it can be easily deactivated.
But News clip seems to imply that for just hearing a message that callee can’t be reached, Caller will be charged. Infact its a chance for him to leave a voice message for B-Party and He can be charged for that. I guess he will not be charged if he prefers not to leave a message.
But i do have a problem with this service that Answering machine is activated after just 4 Rings. It should be more like 8-10 rings.
[...] (due to no answer or busy state) calls. This has widely been reported across the press and in the local telecom blogosphere. The process of disabling the answering service has also been published at various [...]
Here is the complete procedure for all kinds of Call Transfers/
Forwarding.
1)call Forwading Unconditional/Immediate
To activate
*21*Telephone number#
To De-Activate
*21#
2)For Busy
To Activate:
*09*Telephone number#
To de activate
*09#
3) For No Reply
To Activate:
*06*Telephone number#
To Deactivate
*06#
Credits: ‘PTCL Dude’ @ TGP