TelecomPK

Busy Line? You May Still Pay For The Call, Courtsey Of PTCL

By Babar Bhatti | October 27, 2007 | No Comments

As posted by Tee Emm on TGP. For calls to certain phone numbers, which are over a threshold of monthy charges, there may be a charge when the line is busy. Callers will get a recorded voice response telling you that the number can not be reached at this time and the caller will pay for the call. Just another way PTCL helps you serve and pays its bills! According to this news clip, PTA has asked PTCL to remove this “facility” as it is unfair.

ptcl-call.jpg

Follow the interesting discussion at Telecom Grid Pakistan.

Comments

No Responses to “Busy Line? You May Still Pay For The Call, Courtsey Of PTCL”

  1. Tee Emm
    October 27th, 2007 @ 5:38 am

    Here is the complete procedure for all kinds of Call Transfers/
    Forwarding.
    1)call Forwading Unconditional/Immediate
    To activate
    *21*Telephone number#
    To De-Activate
    *21#
    2)For Busy
    To Activate:
    *09*Telephone number#
    To de activate
    *09#
    3) For No Reply
    To Activate:
    *06*Telephone number#
    To Deactivate
    *06#

    Credits: ‘PTCL Dude’ @ TGP

  2. The Annoyance Spread « Tee Emm on Pakistan Next Gen Issues
    October 30th, 2007 @ 3:09 am

    [...] (due to no answer or busy state) calls. This has widely been reported across the press and in the local telecom blogosphere. The process of disabling the answering service has also been published at various [...]

  3. Shah
    October 30th, 2007 @ 5:31 am

    This report and News Clip are being unfair to PTCL. Its True that this service has been activated without consent of subscribers but it can be easily deactivated.

    But News clip seems to imply that for just hearing a message that callee can’t be reached, Caller will be charged. Infact its a chance for him to leave a voice message for B-Party and He can be charged for that. I guess he will not be charged if he prefers not to leave a message.

    But i do have a problem with this service that Answering machine is activated after just 4 Rings. It should be more like 8-10 rings.

  4. Babar Bhatti
    October 30th, 2007 @ 9:55 am

    Shah sahib

    The tone of the news clip is anti-ptcl. But the overall public reaction to this change has not been in favor of ptcl either. I hope that with some public relation campaign ptcl can do damage control.

  5. PTCL and the art of annoyance « byZENtine
    October 30th, 2007 @ 12:54 pm

    [...] and the art of annoyance Important bit of info by Tee Em on Karachi Met Blog  PTCL has quietly activated answering service on its phone lines. I called various places in Karachi today for official purposes and ended up at [...]

  6. TOTALFUNWORLD.COM
    November 13th, 2007 @ 6:12 am

    Yes, answering machine should start after 8 0r 10 rings or subscriber can change the number of rings as his own choice.

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