Archive for December 17th, 2007

Unfair Tactics By PTCL: Call 1236 To Deactivate Pakistan Package

Published by Babar Bhatti on December 17, 2007 under Business, Consumer Rights, PTCL, Pakistan

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‘For your convenience ptcl Pakistan Package has already been activated on your ptcl landline phone’. The default activation of the package by PTCL is unfair, unethical and inconvenient. First the voice mail and then this … what a brazen way to rip off customers! Just force these packages down the throat of consumers, many of whom will not realize or may not have time or knowledge to deactivate it. I have read and heard stories about how difficult it has become to call 1236 and get rid of this package.

Note that I am not criticizing the package, I am against the way it has been forced on each and every landline. If this package is so good people will make their own choice and get it. With this move PTCL has lost whatever goodwill it had. 

Is there any limit to which PTCL will not go to make quick money on the expense of consumers? How can you justify this blatant use of monopoly? Will PTA let them get away with it?