Comments on: PTCL Launches New Packages OR Finds A New Way To Rip Us Off!

By: Gumnam

Gumnam — Mon, 06 Oct 2008 17:22:54 +0000

Ptcl is providing its Broadband services in Lahore, Karachi, Islamabad and in some other cities. As these cities are announced and mentioned by Ptcl. But as far as Lahore is concerned there is not fully coverage for providing the facility.
For Example there are certain problems in this manner like:

1)If someone apply online.He’ll receive a confirmation call.And will said that your order will be placed within 7-days.Order application is then forward to exchange.If there is distance problem for line(range 3.5km).Then your order will be cancel.You’ll not informed.

2)So in that manner you have to apply for new connection of Fibber Optic.You will again receive a confirmation call.And will once again said your order will be placed with in 7-days.You’ll be then satisfied that your optical fibber connection will be soon placed.

3)After all these and applying from last One and Half month. No response by ptcl.At last by asking again on 1236 you will be informed that your application is in process.You’ll be satisfied again.End of second month by waiting.

4)Now we went Exchange(Samanabad) for our complain. And if you told that there is no Optical Fibber line in your area.You can’t have the facility of Broandband.

5)Oh!Its difficult to explain. What was our condition that time. Means after so much wait.No solution of problem.

Well this was our fun period of applying for Ptcl BroandBand.We think that Wahdat Colony on wahdat road in Lahore is a part of Lahore.And in Lahore Ptcl has launched the product but still not in wahdat colony.Its the main area(Government Colony)
where still optical fibber lines are not placed and the facility is not provided to colony students.Well we hope that soon facility will be provided to wahdat colony students.Kindly provide the facility as soon as possible because there are so many students in colony who are studying and hope they also get the facility soon.

From
Students of Wahdat Colony
Lahore.

By: salman

salman — Fri, 19 Sep 2008 10:26:06 +0000

dear sir,
what is the cost of local call connecting to the net from ptcl using scratch cybernet etc. and from which time to which time one local will be charged.
plz reply me.

By: Asif

Asif — Fri, 15 Aug 2008 16:23:31 +0000

A OA some body can tell me which is new pacage of ptcl wich has cable brodband internet phone line we use all in one time if this pakg is then how much Rs par month?

By: Shahab

Shahab — Sun, 01 Jun 2008 14:15:28 +0000

The new packages by PTCL have not only raised call rates by more than 100% but in addition PTCL has devised other un-announced tactics to fleece its subscribers like
1- Call rates for dialup connections (used by majority of net users in the country) have been increased from one call (Rs 2.30) for UNLIMITED TIME to one call every 15 minutes! this is equivalant to Rs 9.20 PER HOUR! the increase % is incalculable. PTCL ads give no information about this increase.
2- The so called “free answering machine” is another underhand way for robing subscribers. it has been activated for all phones. Now when some one calls a phone that is busy or not receiving calls, the caller is diverted to the answering machine, and the caller is charged for the call, I once called a hospital for an emergency using my cell phone & got charged for 4 calls in the similar way.

PTA & govt. in general have no interest in protecting the consumer. The public is paying for Musharraf- Shoukat Aziz’s policy to sell public assets for a song that is costing dearly for the poor people of this country.

I wish someone from the newly elected govt. will take notice of this (if they can think of something other than their own personal agendas)

By: seerum

seerum — Sat, 24 May 2008 11:24:51 +0000

trust me mates im speech less right now i live in australia and i always use 10$ calling card for pakistan . last week i got surprise when i heard about pakistan packeg” That 10$ card use to give us more then 350 minuts now it give us hardly 75 minuts.I beleive most of my homelanders even dont know about this Bloody packeg.May ALLHA save pakistan frm that killers and specially from “ayeyaash”arabs.

By: fahad khan

fahad khan — Fri, 23 May 2008 07:04:21 +0000

i think ptcl is creating problem with all pakistanies and we are realy very evry one is tryng to rob it is great

By: Junaid Naseer

Junaid Naseer — Wed, 21 May 2008 17:23:28 +0000

Assalam u Alaikum,
There are certain organizations that have a huge footprint, like PTCL and WAPDA. There mistakes especially willful mistakes (some may call such willful mistakes a crime, but I haven’t) effect not one or two but tens of millions of ordinary Pakistanis. And in this regard, what people have to say about WAPDA is no hidden story.
However, PTCL, a behemoth, is acting or at least trying to act like a silent assassin. Since most govt organizations have been privatized, PTCL and it’s dedicated employees have taken up the task of maintaining the corrupt, inept, degrading and abusive reputation that has been built up by the govt sector with so much effort, over the years. It’s employees are lazy, inept, disobedient, unruly, uncommitted and disloyal, who are better of at verbally abusing everyone or engaging in physical assault upon their opponents. It’s management is arrogant, stubborn, corrupt and inconsiderate. And who gets to bear the brunt of their faults. It is the ordinary customers. Having the unfortunate honor of briefly working at PTCL, I have seen first hand examples of all the above and being an ordinary customer, I am still witnessing the hell thrown down upon us by this prestigious organization. They are fed with the money, from those very customers who they abuse, abuse, abuse.
Examples, I feel, would be redundant but still just to drive the point home, I will give a few, even though my writing fails to express the emotional scars. Leaving aside my painful job experience as a management trainee, a couple of good examples of PTCL exploiting it’s hegemonic position on the Pakistani fixed line communications network would be the following:
First of all, the automatic activation of “PTCL Pakistan Package”, which made it more like “PTCL Hindustan Package” trying to squeeze Rs.200 automatically out of every poor, innocent consumers. And then having the audacity to have their HR staff call people up (people who were well informed enough to de-activate this nuisance) and trying to deceive them into reactivating the said package.
The automatic activation of voice mail on all the numbers is another example of above pattern.
Next up is the exorbitant call rates, PTCL is maintaining. Pakistanis still consider phone as necessity, not a luxury (74% of the people live on less than a dollar a day) and use it only when needed. To make the basic call rate so high is outrageous.
Finally, the case of wrong billing. Why is it that they always err on the higher side? Why has it never happened that a consumer made a 1000 calls in a month and got a bill of only 100 calls??? While on the other hand, it is a daily story that, customers make 10,20 calls in a month and the bill they receive is for 500calls. PTCL has no record of local calls. So they can present any bill they want to, for some particular consumer. In doing so they take care that 50calls are exaggerated to 100 calls or more to make the struggling dinosaur live for one more day. Over billing is not a million rupee issue, it’s a multi billion rupee question and PTA so far, very conveniently for PTCL, has looked the other way as PTCL and it’s staff carry on this onslaught on the general public. To all the people who earn their livelihood through hard work, and give value to their money, you can test my point, by maintaining a record of the land-line phone calls yourself and then compare it with the bill. The result will be as clear as daylight.
And to the educated youth of my nation, engineers like me or other qualified technical staff, I would like to say just one thing; do not waste yourself in PTCL. There is no merit in that organization. They will destroy you.
Allah willing, this dinosaur rotting as it is, has not much time to live.

By: Danish

Danish — Sun, 18 May 2008 14:47:52 +0000

I really like to swear this shit telef***** which is unprofessional by day one and soon it will be in less sales and destroyed by this arabic regime i wish i could kill all the politicians and this millitary and millitant of this country who make us people as pupit against each other and make money and then runaway…

By: Fakhar Hussain

Fakhar Hussain — Fri, 16 May 2008 10:56:01 +0000

I think PTCL is creating problems with all the pakistanies and we are really very unfortunate.Everyone is trying to rob us through every possible manner. Ptcl should not increase the tax in this way like a high percentage.Furthermore, any chage in rates and packages should be announced at least a month before its implementation.We all pakistanies request them to reduce the tax.

By: Zubair

Zubair — Thu, 08 May 2008 15:12:26 +0000

Because of this recent change in prices/taxes in pakistan, the call rates from USA to pakistan for most cards have gone higher from previous 4.5 cents to now over 10.0 cents.

Seems like we can’t do anything right and can’t compete to India in anything. we never going to learn to take the country to the right direction but just worrying about squeezing every thing out of the people which we can. Sad

Chicago