Archive for April 16th, 2008

Telenor TeleDoctor: Consumers Be Aware

Published by Babar Bhatti on April 16, 2008 under Consumer Rights, Government Regulations, ICT

It looks like the Telenor legal department had to work late night to write the disclaimers (below) about their new service TeleDoctor. Telenor, we expect you to show some responsibility on your part when it comes to health matters. Please think twice before making grand claims that “TeleDoctor will revolutionize the medical industry by eliminating any doctor patient barriers that might exist due to language, lack of education, lack of mobility, etc.” This kind of marketing speak is both misleading and dangerous. Here are the disclaimers:

  • Telenor neither gives secondary medical advice directly nor engages in the practice of medicine.
  • In all cases Telenor is not accountable for the malpractices, genuineness or authenticity of the advice/information given through this service or for the credentials of the medical experts giving the information/advice
  • Telenor shall not be liable for any loss or damage caused to any subscriber or any other party as a result thereof.
  • This service is designed for the subscribers solely for the purpose of providing easy access to doctors in order to obtain secondary medical advice if and when possible.

Thanks to Ahsan Zia for pointing this out. Also see post on same topic at Green & White.