Comments on: Telenor TeleDoctor: Consumers Be Aware

By: Ali

Ali — Tue, 03 Jun 2008 21:09:26 +0000

I just called teledoctor regarding my OCD. He helped me as much as he could.. I think its a good service for small matters…

By: Imtiaz

Imtiaz — Tue, 22 Apr 2008 21:08:45 +0000

This have also been published here

http://djuiceblog.com/archives/2008/04/10/money-earning-tactics-telenor-teledoctor/

By: Babar Bhatti

Babar Bhatti — Fri, 18 Apr 2008 15:35:09 +0000

@Mohtashim, Bilal - good points. competition can make you do some lousy things.

@Mansoor - Telenor is more than a pipe. They have to stand behind these services even if they are not legally responsible. There’s a reason why mobile operators are so careful about the content served through their network. At the very least they should spell out the credentials of the service - as Mohtashim mentioned.

BTW this is not about criticizing Telenor as a whole. Most of the time I’ve praised them.

By: shahid

shahid — Fri, 18 Apr 2008 12:12:11 +0000

Though branding it that way may not be suitable, yet its a good step in prolifiration of tele-medicine awareness, in the country. this will give a new dimention to atleast one segment of the society. In times of trouble, if your cell may help a bit, it may count a lot!!!

By: Rizwaan Alam

Rizwaan Alam — Fri, 18 Apr 2008 04:24:14 +0000

I think Telenor has done one more good thing in there potfolio, its something like first aid. one can contact there doctors any time (24hours) and then move forward for consultation. In my opnion its one of the best VAS any telecon is providing.

By: Mohtashim

Mohtashim — Thu, 17 Apr 2008 19:43:29 +0000

I think the problem Telenor is probably having is that it has had to create all these VAS services -itself-, to sort out the chicken or the egg problem. The idea is noble and can work, but would be alot more credible if done by a startup maybe funded by telenor and partnered with a reputable medical organization say Agha Khan University of Edhi, etc etc.

same goes for Telenor’s TV streaming service, would make alot more sense if they partnered with say Geo to provide exclusive premium lie video content on their network instead of going it on their own.

Lets see if the coming months help sort this out…

By: liveunplugged@hotmail.com

liveunplugged@hotmail.com — Thu, 17 Apr 2008 18:48:17 +0000

I think Telenor has gone a bit too much on marketing of this service. Brand image should be kept away from things which people usually don’t associate very good memories with. The service contains a strong appeal that the whole brand could be wrapped into it.

As far as the technical aspects of the program are concerned; again a big risk. A nause can be caused by multiple events, eating too much, hypertention, kidney trouble and a heart attack’s preleminay symptom. Each of these need to be measured with heart rate of the person and heart beat’s trend, in case it’s regular or if it is skipping. It’s not possible for Teledoctor to do all of that in a market where more than half of people aren’t proprely educated to convey the symptoms correctly and do a pre-diagnosis of themselves.

In situation like these, If nobody is taking the responsibility then who is?

By: mansoor

mansoor — Thu, 17 Apr 2008 07:16:42 +0000

Telenor is just a pipe, and this same holds true for any services running on top of it. Even for VAS such as content, ringtones and pictures, telenor is not responsible but it is the VAS provider who is.

Personally, im happy telenor does not take responsiblity. Medicine is not their core product and they should not be reaching into that domain half heartedly. They’ve partnered with the telemedicine program, which does have medicine as its core product.

my two cents..