Directory Service 1217, Traffic Police 1915
Public announcement about changes to a few important numbers. The first one, directory number change from 17 to 1217, is controversial. What used to be a free call is a local call now. Combined with all the other rates going up at PTCL, the timing of this is not good. Based on prior comments here and at other forums, public sentiment is not in favor of this change. Here’s a bit of information, taken from a PTCL press release:
The ‘14’, ‘17’ and ‘18’ service numbers have now all been changed to ‘1214’, ‘1217’ and ‘1218’ respectively.
As everywhere else in the world the new and improved directory inquiry service of PTCL will be charged as a local call from 1st June 2008. PTCL has also employed hundreds of call center agents to accommodate customer queries efficiently and promptly.
In its efforts to provide callers updated information, PTCL recently launched the 0800-01217 toll-free number so that customers could update their information in the PTCL database free of cost.
Second item is about conversion of traffic police number from 915 to 1915. In the past this was a local number available in Karachi and Islamabad. PTA reviewed the policy and decided to increase the numbering capacity and to make it a standard short code without the need of dialing an area code. It should now be available in Lahore as well. Both old & new codes shall run in parallel for a period of six months. After December of 08 only 1915 will work.

TelecomPk.Net is a leading source of information and analysis about Pakistan Telecom industry.



