Mobilink Infinity Arrives: Initial Offering In Karachi
The soft launch announcement about Mobilink Infinity, Mobilink’s Internet and telephony service, is out. This is another milestone for WiMax in Pakistan. Unlimited data usage and voice for Rs. 1200 at 1 Mbps! For the residents of Karachi these are good introductory rates, valid till October 2008. There’s the initial cost of Rs.16K for CPE etc.
Full information and details about this offer is not available so its hard to say if it is just a teaser offer or will it be around for a while. From a marketing point of view it seems that the official media campaing and website were not launched first. Perhaps Mobilink has learned a thing from Wateen’s product launch mistakes. According to the announcement, “Mobilink Infinity is now an operational business arm of Mobilink. Mobilink Infinity will provide high speed and reliable internet connectivity along with access to a landline through VoIP.” Thanks to Uzair for posting the info on TGP!
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i have 5 gb limited download service how can i check that how much gb i have used plz rpl me quick anybody on my email fasurvivor89@yahoo.com
Hello Friends ,
This is Ata Ur Rehman , from Mobilink Infinity Dept , if any one wants
Mobilink Infinity Connection then DO LET ME KNOW.
Many Thanks ,
Ata Kayani
0305-2220760
Assalam u alekum.
I used mobilink infinity but due to some factors i discontinued usage the net. so I think my infinity device has been off for last five months. Now, I want to again use the net. How I pay last five months charges and how I again use my infinity device. I heard that previous balance waved off. is it ture?
I have required mobilink-infinity, how can I peches it?????
[...] with Karachiites and up to 2,000 people switched to this service in the pre-launch stage. There are technical as well as customer service related issues and the service needs a lot of improvement. The tarrifs are quite reasonable – they are offering 1 [...]
Dear all,
Now mobilink infinity some change in thier management and i hope new management specialy ZAki Usmani can change image of mobilink through price control because these are diffrent price is avialable for purchase like:
Rs. 2500/-
Rs.3000/-
Rs.3500/-
Rs.5,500/-
And I hope all you know why mobilink infinity available in different price.
Dear ALLS,
Please tell me that What a role Mr. Wahib Aslam is playing in MOBILINK.
I have heard that mobilink does not provides passwords of cpe`s to users which is completely illegal
mobilink is making a huge mistake by taking full control of CPE`s which if sold is sole property of the user and mobilink has no right over it.
and those who dont know your cpe can be easily accessed remotely by anyone at mobilink or any of its officials privately.
By the comments of infinity users i think that are providing good service, i hope mobilink will work to clear out this problem as well.
hi dear all,
hope u all r fine by the grace of ALLAH..please i m just here to advice that try to close ur infinity connection as soon as possible..as infinity team make changes in ur connection and services bye their wish ..and in the end u will pressurized when u have to clear or to leave ur advance deposit …means do as they want…i fuck of their services…
hi
i am aamir ineed 100 infinity devaice but low coast
plz contect my email no daimzia2000@YAHOO>COM
dear
mobilink infinity
this is my voip # 7255731 plz solve my problum
and see connaction history
This is Madiha here.
I am a Business Development Officer working for Mobilink Infinity.
Do give me a call at 0302 8288185 for any queries
yes /
mujhe infinaty lagwana hai magar janab pricfe bohat hai thoda lou price hona chahiay thax about…..
THIS IS ALL BULLSHIT, THE SERVICE IS FUCKED UP, THE CUSTOMER SERVICE IS FUCKED UP ALSO. IN A DAY I CALLED 5 TIMES WAS ON HOLD FOR 30 MINUTES BUT NO ONE ANSWERED FROM THE OTHER END. THIS IS FUCKED UP AND THE REALITY IS K SAMNAY KOI HIA HI NAHIN JO BAAT KARAY, CUSTOMER SERVICE RAKHI HI NAHIN GAYI. AP USE KARO 500 KA PACKAGE JIS MIAN SHAYAD 1 GB DOWNLOADING KUCH LIKHA HIA YA SHAYAD 5 GB AGAR DOWNLOADING 5 GB SAY AGAY JAYAY GI TO EXTRA CHARGES HONGAY, IN KAY BAAP KA RAJ HAI JAISAY. I THINK THIS SHOULD BE BANNED FROM KARACHI IF THERE IS NO ONE TO ANSWER AT THE CUSTOMER SERVICE. ALSO NOW I AM USING THIS AND SIGNALS HI NAHIN ATAY JUB KAY MIAN GALLERY MAIN BAITH KAR USE KAR RAHA HON AB TO PC.
Dear all,
Now we are with indoor coverage in karachi, and the price is Rs.3500*(Device)only. Limited Time Offer, conditions apply.
1. same day delivery at your door step
2. 100% refund in 5 days
3. 50% refund in 6 months
4. 1 free landline number (voice over ip)
5. unlimited free calls from infinty to infinity 24/7
6. 50 free minuts to all mobilink numbers per month
7. 25 free minuts to other networks per month
8. hi speed broadband internet wimax service
9. portable device
10. waive off security deposit Rs.2500 (incase of indigo users, corporate
customers, credit card holders)
11. low calling rates
12. 24/7 customer support
and much more!
if any one wants infinty service please feel free to contact:
Fawad Saleem 03002000149
Dear all,
hi all
can you guys tell us a bit more about the competitors the mobilink has to face in karachi, coz in Islamabad wateen has captured the market, further, there offers are a lot better compared to infinity. the total spot on cost and even monthly tariffs are a half less i guess. and tell u what the service is real good.
HI Infinity Team,
i am very happy while seeing the sales figure of Infinity but competition is still there who is coming with Hi-Octane fuel so please get ready for that this is not green,white or indigo……that is suspense….
and the success of inifnity in karachi just because of the Technical Support and i personally appreciate Mr. Usman Ayub Butt/Mr. Naqi and their team, its all about services.
Dear All!
if any one want to install new Infinity connection at home/office feel free to call me at my cell No. 03002000162.
Ghufran Waheed
Infinity Sales Unit Karachi.
I am using Mobilink Infiniti wimax service since a month as a pre-launch customer and i do not recommend this service to those who would like much downloading as they have fixed the bandwidth meter to 15 G on 1 MB connection and i realize that i already buy their CPE which cost me 8 K and actually it was 6 K Now. Also at night it down to 30-50% of it’s performance. There are certain NAT addressing issues so different sites are blocking the traffic coming from mobilink infiniti.
oh at least one gun is up for mobilink, I always admire guys who stand alone in a crowd to show them off , I simply suggest that go out side from your home and ask any ten people about mobilink you will get the answer how popular is mobilink
Dear All, let me give you this good news now the Mobilink has arreived full flash now the indoor covrege so the people who are relly disappointed i would like to invait those customers come and join the Mobilink Faimily and now feel the defrence . as myself is using GSM and the Infinitly at my family so come and challange . is any buddy there to accept my challange ?? or feedback 0302-8266866
Ooncha naam pheeka pakwan, can any one tell me why people disappointed with mobilinkgsm services and why people switching over to other mobile services and after all that fussy things would you like to try for another adventure spoiling your money on any service that mobilink offers ,
Yes.i got it…………!!!!
it takes u to the horozons of ‘infinity’…..eve thing working fine n superb!!!!
m geting whole 1mb for the link,surprisingly !!!!
well the cpe device is mast…can connetc my lappy….!!!!!
else voip is only for mobilink n infinity….no connection to other networks :(
….but as it is a pre launch service..they may come out wid more exciting stuff at launch.
Call 0302 8255394. Faisal Siddiqui. He is a sales exec there.
But gotta tell you something, it was working great since yesterday morning and it is out since then. I have called them 3 times and everytime i am told that it will take a little time as there is some upgradation going on. I live in PECHS, but a friend who loves in Defence was using it just fine yesterday.
Purchase at your own risk.
Yo Yo Yo
15 Dial Karo
Aur Bana Do Apni Life
Inifnity Nahin Bhi Aya
To Aa Jayegi Police
Yo Yo Yo
Thand Par Jayegi
Na Rahay Gi Zaroorat Inifnity Ki
Yo Yo Yo
yo yo yo
mujhe bhi lagana hey mobilink infinity…
kaisay lagaon bhailoog ??
number tu bata do koi ??????????
ok beru’s
Chao !!!!
Contributing after many days, guys, correct me if I am wrong but Mobilink was not the First cellular company, wansn’t it instaphone or something like that?
No marks to be deducted for not using the spell check.
Nevertheless, I use the service and I am pretty satisfied with it. Want them to offer higher bandwidth though, and also launch with indoor units, too much cable running in my house already.
Please Tahir don’t do this. Otherwise I will tell your parents that you have been hitting on girls at telecompk.net. You work for Mobilink? They teach you to do friendship with girls at telecom websites? No girls left at Mobilink or You finally saw the monster behind those fairy-tale looks?
hi dis is Tahir
Anygirl want to friendship wid me…..
billa you think these international food outlets are run by some dicks that they’ve timed their delivery of service? That is the only thing which take significance in consumer cutover to better companies nowadays.
Fawad do you know the history of Mobilink.
it was started by Paki and one gora.
After some years when company was successfull.
Gooray per bundooq utha kar us ko agwa kara diya
finally the gora had to leave.
Thats how mobilink loot mar program started. Its poor service has been a pain to customers all the time.
you should be proud of working for mobilink.
Thanks “WeAreLooneyWeAreToony ” for the good coments.
Mr. saleem khan i m related with mobilink for 4 years every thing is not perfect, may b there are some problems with some customers but it doen’t mean that the service is not good. i m praising my company bcoz it is the 1st and the largest cellular company in pakistan , i m proud to b a part of it. if you r using Mobilink INFINITY and facing any problem cal me 03002000149 InshaALLAH i will resolve ur problem and not me every member of mobilink INFINITY can solve ur problem.
Mr. Billa u forgot one thing that we r giving u the 100% refund in 30 days and 50% after 30 days till one year if u r not satisfied with the services once again our arms r open for refund. do not call 600 times just call 1 time for refund.
Mr. Ghayoor call me 03002000149 and tell me the problem. inshaALLAH ur problem will b resolved. let me tell u one thing that we haven’t lounched yet this is our prelounch offer after lounch u will never face any problem.
Der all,
I had a connection of wimax and the system was installed on 15 september 2008 at 5 PM. On the same day the system gone out of order in the night . the help line was contacted they said an emergency upgradation is in process and by 3:00 or 4:00 AM on 16th september you will get the service. I went to my office on 16th September after office hrs i loged on the system on the same day at 3:00 PM worked a little and gone for a little nap. In the evening at about 6:00PM i tried to contact it but it fails and till today. I tried to contact the help Line but fails in three days, Most of the time it was busy if it isnt then the phone was not been picked up. Very poor help line i have never seen in life. I tired to contact the person who has taken the order The guy is nice and he tried to help me but the suport people did called me but no solutions. Still waiting for their rep to come and give life to their dead equipment. I have no connection to their office except the sales guy and the help line. I am unable to connect the help line since last three days. I humbly request the concers If you dont have the capacity why are you playing with people Isnt enought things in pakistan to torcher the innocent public. You have become one more.
Mashallah Sir Shuhail Jan is really a good teacher. Can’t you see how he has taught the Makhan Polish to his students.
Makhan Polish is the number one tool in Sales.
Look the funny thing, Suhail sb hasn’t taught his students to tell truth to all customers.
60 minutes door step service is a good marketing gimic on top of Infinity.
What will happen after that. Suffered customer will call 600 times Mobilink and no one will ever visit his door steps.
Lagay rahoo munna bhai, Suhail Jan and Fawad Saleem !!!!
Saleem Khan Sb, it’s okay. Wabbit season really got on your head ;) Enthusiastic people like these are the real backbone of the company. He is not praising but exited about the opportunity that his company has to offer to the consumer as a product and to his career from the learning perspective. If you think I’m stoping you to critic, then you’re worng. Please go ahead and critsize every product available on Mobilink shelf and wipe them out of the market. But please don’t kill the spirit, confidence and voice of the people who are leaders of tomorrow. Let them speak their heart out! Thanks.
Mr Fawad:
Are you here to praise your management or to comment some thing interested for readers. Please refrain from sending such Marketing and praising kind of comments.
Being a part of Mobilink INFINITY family (Sales Team), I feel proud to tell you that SIR SUHAIL JAN is our leader and teacher he taught us and gave us his qualities. He has left and lots of came inn. In the leader ship of great leaders like SIR NAEEM ZAMINDAR and SIR JIBRAN we are ruling the market. Just try it once and feel the speed and quality. Every user who is using INFINITY now is a happy user and making our chain longer and stronger. Our arms are open for everyone who wants to have the service of Mobilink INFINITY. Give us a call and we will be at your door step within 60 minutes.
Fawad Saleem Ghufran Waheed
03002000149 03002000162
fawad.saleem@guest.mobilink.net ghufran.waheed@guest.mobilink.net
sir my qualification is dae in electronics
i please give me a chance to join ur company
i will best for this inshallah
Hey Ismail,
If you are talking about doing business (voip) then lets get in touch, if you want someone to start the business then we are thinking about it.
whiz911@hotmail.com
you can get in touch with me on this address
Hi all
I live outside Pakistan and unfortunately no voip service is available here in Pakistan for us.
Lots of Pakistanis living abroad are using DIDs to talk to their families.
Only braintel is providing half cooked voip and brain has also stopped selling new connections.
I have seen some posts from Wateen and Mobilink s’ guys, i am wondering if voip kind of services could be offered to us.
There is a huge potential for that and i think that niche has been untapped.
Any idea of any voip related service that will be offered in near future ?
Mobilink people on the second hand are not very guest-happy people which shows that they are not very customer centeric or happy to hear their customers (this not about inifnity but in general). Me and my colleague recently visited them and this was supposed to be a senior level meeting set a week before with one of their departments, and they offered a cold cup of coffee to us which was not a cold coffee, if youre thinking. Half of their team didn’t show up and remained absent thorughout the session. This shows how irresponsible they’re. They ruined their own image. They not only embarrased us but were trying to get rid of us. :) They have an open inivtation from us to come to our office so we can teach you how guests are taken care of. Read the word ‘teach’ twice in case you missed it for the first time.
2 weeks before that we went to meet their BroadBand team and they treated us very well. We met Suhail Jan who was extremely guess-oriented person and their whole team was very upcoming in their conversation. So this shows the difference between their GSM and BBU side. I guess their BBU has a long way to go.
Zouhair Khaliq should be taking note of things like these their people are doing, because at the end of the day this is the image which is being carried forward into the market corporate, consumer or otherwise, no matter how hard he tries to maintain the image up. If you go into Telenor meeting rooms, they are very planned with instructions and ‘to-do’ lists. Shows how organized they’re. Their people always show up.
Hmmm…. nice comments thou, hmm never tried the service but if you want a real change in Internet LIFE of Pakistan then grow up from 2MB Circuit so user can have the real broadband :). No offense but doesnt have any attraction.
I am doing my Master’s Dissertation on Mobilink’s customer orientation and innovation, so i need data to collect about it. I have already published questionnaire online, so i have request you all to please take participation in this survey which will enable me to reach on conclusion. Your response will be strictly anonymous. You will not be asked for your name or any other identification.
Link is given below
http://www.surveymonkey.com/s.aspx?sm=13rI33CoJz6anKgu1fZhRA_3d_3d
I am hoping that you can be a part of this survey,
Thanks
Raja
JAK,
Yes you are right these guys had left the company, but be assured
it has nothing to do with the sales.
The reason of haulting the Sales is mentioned above. Its for the betterment
of the services. Mobilink is striving to get rid of the outdoor CPEs and soon
you will get strong indoor signals with better services.
Mobilink Infinity will be a New Era In Communication…
Hey Mannu,
Service is available in block 4 gulshan…
More over there is a blanket coverage in Karachi…
Currently Mobilink is offering connections by personel selling only.
I can provide you one, just give me a call on 0300-8256273.
Faisal Siddiqui, thats the name of the guy who sold it to me. His number is 0302-8255394. Good guy but he is saying that sales are haulted, still you should call him and get yourself listed so that you may get it as soon as they open sales.
And the service is awsome, i use 3 machines and a PS3 (Call of Duty – Modern warfare, online gaming)at the same time and i have no complains. Plus they have built in wifi so i can move the lappy around without any restrictions.
I have used WorldCALL and PTCL in the past, this is by far the best. Youtube and torrents are a different experience on their service, truely “broadband”.
hey all u who r using can pleazz tell me how is the services provided by mobilnk infinity and when this service will be available and is it available in gulshan-i-iqbal block 4 karachi. and where to buy it.
Suhail Jaan,
http://groups.google.com/group/telecom-grid-pakistan/browse_thread/thread/a1f85860aeaf09e9
This is where they talk about him moving to Warid.
Dan and Ann,
All good guys, but one of your team members have recently joined wateen I heard, and the day he joined, July 23rd, was the last day of sales. (Its on other forums as well, I am in no way associated with Mobilink or Warid). Someone leaving like this, I don’t know. Infact I heard two people together at key director level in infinity have left you guys.
Anyways, I am happy with the service and waiting for the sales to start again so that I can get a second connection.
I dont really care who comes and who goes as long as I keep getting the service.
Lets see what Zubair has to say about infiniti on the 5th? :-)
(Geo News – Zindabad)
Regards,
JAK
This good thing had not yet started how can it last.
Since its a soft lauch and right now company is implementing a fast
and efficient system to process the connection request.
Due to this they have stopped selling for few days only….
But will be back shortly…
Since I work for Mobilink infinity, it have to go miles…
Dear Jak,
I am from Mobilink Infinty support and deployment team,dont worry we will start sale after this week i.e by monday Insha Allah
we stopped due to some technical issues because we dont want our customer to be bothered by any problem until we solve each and every before sale,
so dude dont worry we have got a team of 40 Electronic Engineers
we can,infact we will handle any challenge in this regard Insha Allah
Rgds
Mr Anonymous
hiding my name for some official reasons
They have stopped sales, i don’t know why but the I called the Sales guy for an other connection and he said that they will start sales after a few weeks. A friend ordered a connection and the installation has not taken place.
Also heard that there is some movement at the top, like some people have joined wateen or warid or something.
It was a very good service and good things in pakistan never last, so i guess this is the end.
Lets see when the service starts as I was truely satisfied, better then PTCL’s DSL and WorldCALL’s HFC network.
Anyone having info please do let us know.
I am using mobilink, and its sure good both internet and telephone, you can make your wired or wireless lan with the CPE. Signals are strong (At my premises). service Support is good. i have test several time my bandwidth (1Mbps) and it’s 8 times 1 Mbps, 2 time slightly less then 1 Mbps, out of ten.
Technical service department’s response isn’t good so far. They use to argue with even more qualified customer companies. We launch complain twice but no one arrive at our vicinity to resolve technical problems. Internet connection loose browsing in average 4minutes.
Mobilink infinity works perfect for me. I recently subscribed for the 1Mb connection, and surprisingly I am getting exactly 1Mb. In comparision with Wateen, this is much much better. Specially the equipment, mobilink is using CPE device of ZyXEL, which has got both wired and wireless connectivity, so u can easily enjoy the service on you laptop or other handheld devices anywhere in your home. The only problem I am currently facing is that the sound quality of the VoIP phone line that comes with the package is not very good. Other than that I am enjoying till now and hopefull that mobilink will maintain the quaility of service.
As a user of Mobilink Infinity I think that “Infinity” is so much better then “wateen”, because Infinility signle strength, technical team, deployment team and customer support is highly professional and easily approach to concern person.
hey ALL
im using Wimax of Wateen … not a good quality service … need some advices 4om u all tht it is gud to take infinity connection rather than wateen’s ??
im a computer science student, I use net alot n a regular boy to call internationally … (wateen have international calling facility n mobilink doesnt ) ….
wht to do ??
thnx…
If Wateen after December 16th launch (7 Months) is at 16000 connections (adding 2285 connections per month). The wimax user should touch more than that. The indivdual connections for each company won’t grow, but the WiMAX pie would grow as a whole (meaning not in a ‘10000 from Wateen and 10000 from Mobilink’ fashion but 10,000 would be fought by Wateen and Mobilink e.g. 4500 from player J and 5500 from player Q, the pie being 10,000 for the rest of 2008) that depends on who would take the lead. This is just the consumer figure, Then there are aprox 1600 SMEs in Islamabad and Rawalpindi alone looking for speedy solutions without last-mile cost/hassle associated.
For all of you joining us right now, Naeem Zamindar has bought Infinity. The new name is Ninfinityz. Mr. Zouhair Khaliq while speking on the occasion said ” I dreamt of this day that It would never come, but as Naeem made it possible we’re selling this to Naeem as his advance birthday gift coming up in a month or two.” The PR Manager Mobilink Omar Manzoor reminded the CEO that if he has forgotten to take his “don’t forget” pills on which Zouhair said “I think you should start taking these pills because you’re the one who told me not to take them for a couple of days”. The WiMAX is the name of the game for the future where not only teen but young old and oldest are going to be riding the wave. It is believed that consumer base is going to touch somewhere around 25000 WiMAX users with Wateen at 16000 and Mobilink adding the rest EOY08. This is IshqSubhanallah reporting live from Ye baat hai Sach Wallah studios.
I am glad to see more players jumping in the WiMax space, WiMax is excellent technology, Wateen messed up their launch showing extreme unprofessionalism, if Mobilink takes it along well, I am sure they are going to win this game ! (just exactly like they are a big name in cellular space – poora signal, poora pakistan).
All the best to Naeem Zamindar !
It is mobile WiMAX.. same as Wateen have. But at present time, no known device is compatible to work without CPE. Nakia has announced new mobile phone for WiMAX mobile and as it will launch then you can use it for Mobile WiMAX. But Nakia has announced it for USA customers right now. Dont worry you will find mobile WiMAX enabled devices very soon. Intel is also working on introducing WiMAX enabled Laptop ( that will work without CPE).
The WiMax licensed issued by PTA is only for fixed used.
WoW, it’s great.
Does any one know it is provided by Mobile WiMAX or Fixed WiMAX service?
Seems like the karachiites are getting better and better options to choose from as far as broadband is concerned. We non-karachi walas are definitely jealous. Any idea when they might be coming to other cities???
Naeem Zamindar also sounds like an asset, get it ‘Zamindar’ ;)
well mobilink wimax service is state of the art with good back up and deployment team, moreover they are initially reaching the SOHO customers then come to corporate side.
Team is lead by Naeem Zamindar who is an asset for Mobilink backed up by some good core team.
Let’s hope Mobilink keeps its promise…..
There must be some kind of catch in Mobilink’s wimax launch which will be reveled in some months time. It cant be this perfect!
State of Telecom Industry in Pakistan » Mobilink Infinity Arrives: Initial Offering In Karachi…
The soft launch announcement about Mobilink Infinity, Mobilink’s Internet and telephony service, is out. This is another milestone for WiMax in Pakistan. Unlimited data usage and voice for Rs. 1200 at 1 Mbps! For the residents of Karachi these are go…
WiMAX space will soon be very crowded… But the question is how big is the ARPU pie ?