Comments on: On Wateen WiMAX CPE And Customer Service

By: adil

adil — Thu, 11 Mar 2010 15:01:43 +0000

SUBJECT: “ Have a look on the goodness and efficiency of your Wateen Help Center.”

I am here to say that,my name is ADIL I am doing bs in computer science (ku). I am using wateen scince past previous months and converted to 1MB unlimited from 1MB (5GB dowloading limit) before 2 months ago and my internet is off scince 9th of Faburary and today is 10th of March, the first complain on 9th Feburary they said site is down in your area, on 21st they text me a ticket no# “583865” and said you will be visited in 48 hours no one visited me infact my friend was visited who lives just next to my street, I asked them on (111-365-111) why I was not visited they said only 1 visit was required in your area I said them but internet is still not working they said outdoor device will be provided to you (at the time of change of package I asked them to change device they said it is not needed) ,on Friday 26th they said in 24 hours device will be provided to you not happened then said on wednessday 3rd March device will be in your hand not happened then any seniour promised me to do this before Tuesday 9th March which has not happened again.

I was very shocked when the person who get paid from wateen to help customers said me to get joined to someother network, you record your calls you can check it.

I am asking the seniours and on good position manajers and all others if you don’t have devices then how can u run a company ? in karachi wateen don’t have devices scince 9th of Feburary they said and its now more than 1 month now and I am still waiting.

Adil8@wateen.net

03462507115

By: adnan

adnan — Wed, 10 Mar 2010 15:43:06 +0000

5gb 1mbps
1,first time total charges 2516 rupees total
2,montly charges 916 rupees total
first time totalmain 1 month ka paisa add hain
15 din ki money back garanty k sath.
adnan
from wateen telecom,
03034285967
free delivery any where in lahore

By: Tariq Naseeb Khan

Tariq Naseeb Khan — Fri, 12 Feb 2010 06:24:53 +0000

dear Mr/miss
i would like to know that i got internet device from thoker Niaz Beg alnoor mobiles yesterday on 11-2-2010. but i did not get login and password still the shopkeeper is saying that today it will given u nos. device no is mac:oo:23:a3:b3:68:c9
My cell no is 0321-4376516 please tell me instently now
thanks

By: saffi

saffi — Tue, 08 Sep 2009 08:52:54 +0000

wateen is superb.i m using wateen from 18 months and still its working fine ,there is no issue with me,i just simply say if u know a little about intenet there is no issue in wateen.its my personal experience.and theri technical support on telephone is very good and caring.so everybody who is barking on wateen just go and learn how to use internet…………………………….thanks

By: saadia Khan

saadia Khan — Wed, 15 Apr 2009 13:38:37 +0000

Dear All

If you have any pending concern regarding Wateen service kindly send an email to customerservice@wateen.com along with your Wateen internet login .We will get back to you.

Regards
Saadia

By: Wateen CS

Wateen CS — Wed, 18 Feb 2009 11:37:12 +0000

Dear All,

Just wanted to inform you that if you have any pending issues or concerns with services, please email customerservice@wateen.com and we will ensure resolution in timely fashion.

Thanks.

By: Analyzer

Analyzer — Thu, 25 Dec 2008 07:53:04 +0000

Wateen record hit broadband market causing Etisalat(PTCL) to rollback its broadband infrastructure from pakistan.

By: Ahmed

Ahmed — Thu, 18 Dec 2008 03:38:30 +0000

Wateen’s customer support is worst, with every call and email they generate a new ticket and later closed it without solving problem, when I contacted them about it, they issued another ticket. My account is closed from last 2 weeks, I have called support, sent emails and visited karachi office many many times but they could not solve a simple billing mistake.

By: Shahid

Shahid — Wed, 10 Dec 2008 12:01:12 +0000

Hello guys Eid Mubarak!!

Did you see Wateens ad in News papers?? If you people do not know about that so I share with you……. kay Wateen is offering new Eid package for their beloved customers.. This offers free national and international calls like U.K, Canada etc…and get 50% extra free minutes……….
For further more please visit http://www.wateen.com/registration.aspx

By: anoushey

anoushey — Fri, 28 Nov 2008 08:27:13 +0000

PSHRM Awards 2008:

At a time when everyone was focusing on the downfall of the global economy, a magnificent evening was being organized by the Pakistan Society of HRM at Sheraton Hotel and Engage Human Resource on 25th of November to celebrate the PSHRM Awards 2008.

Naveed Qamar, Federal Minister for Privatization, Investment, Ports and Fishing was the Chief Guest to a stunning show which brought together an elite gathering of top business and industry professionals.

The aim of the awards was to acknowledge and appreciate the efforts of the HR Executives who have invested their efforts to turn their work force into efficient and high performing Human Capital. In fact; these awards were a brilliant networking opportunity for the HR leaders to look at the possibilities to advance HR practices and build capacity in their respective organizations, which was something Navroz Surani, the President of PSHRM emphasized in his address.

The jury included Dr. Ishrat Hussain , Former Governor State Bank, Paul Keijzer, CEO, Engage HR and Navroz Surani, President, PSHRM who selected winners based on the opinions collected by 11,00 graduates from 27 universities across 7 cities.

Unilever Pakistan was awarded with “PSHRM Most Preferred Graduate Employer Award 2008″ for the second consecutive year. The “PSHRM HR Excellence Award 2008″ was given to Telenor Pakistan. Where the other most preferred employers which were awarded in there respective industry sectors are:

* Royal Bank of Scotland (Banking)
* Unilever Pakistan (Consumer Goods)
* Mobilink (Telecom)
* P&G (Best People)
* Microsoft (Information Technology)
* Schlumberger (Oil and Gas)
* Siemens (Engineering)
* Wateen (Challenging and Interesting Work)
* British Petroleum (Development and Career Opportunities)

The CEO of the companies has collected their awards from Mr. Naveed Qamar. Comedy Skits and HR games performed by few students were the entertainment for the evening. All the major Electronic and Print media has covered this event.