Limited Time Offers – Limits?
Every other day we hear about special offers from cellular operators introducing new packages and rates. Majority of these are limited time offers. It is very hard to find out if a packages announced are still effective or not. We have had instances earlier that the offers are taken back without proper and clear notification to the consumers and they have been hit with higher charges because of this.
Such actions are violations of the consumer rights. I suggest that the authority must enforce on operators to clearly announce end-time of all limited-time offers with the announcement of any such offer. We are here posting a poll on the same, cast your opinion and give your comments on this.
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[...] Limited Time Offers [...]
The limited time offers are very confusing to customers. Who has time to keep track of these? It is called “bait and switch”.
Example: Ufone extended its “SOLID” offer because of demand. But it is not clear how long is the extension for. There has to be a clear communication about these matters.
“Mr. Ali Ikram Head of Pricing & Strategy, while commenting on the continuation of the package said that though it was initially a limited time offer, we are encouraged by the response of the customers and gave decided extend offer.”
i would like to mention another point related to this.
Most popular GSM company is offering sms bundel offers when your sms bucket is complete they inform you that your sting is complete re activate ur package recently they changed that no information will provide to you if u have balance in your sim they will deduct that for SMS.
before 1 or 2 day you will receive the msg that ur sting may complete on XYZ date.
if they are design the new mechanism for any service they should inform to the consumer.