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Published on December 16th, 2010 | by Arsalan Mir and Babar Bhatti

8

PTA – Quality of Service and Public Feedback






PTA has posted a draft of its quality of service regulation document on its website. The document asks the public to review the plan and to provide comments and suggestions. The document includes sections on key performance indicators. The reality is that the document is so technical that its geared towards telecom/technology professionals. There is no attempt to make it easy to understand for the public, which is he most important stakeholder here. Take a look yourself and let us know what you think.

Compare that with this service called RootMetrics which presents voice signal and data quality based on your location. We like this concept. However this kind of service depends on users as well. You download their app and help them with data collection in your locale. Of course, this approach has its own limitations and won’t work in many countries where mobile data is not common or cheap.

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8 Responses to PTA – Quality of Service and Public Feedback

  1. Muhammad Yousaf Shah says:

    PTA should change the DSL 1Mb service to 2Mb as PTA already changed the 2Mb to 4Mb it is the benefit to students who can’t afford 4Mb service

  2. KHURRAM BANI SAI says:

    PLZ RESTORE SIGNAL IN BANNU .IF BANNU IS AREA OF PAKISTAN. AFGANISTAN IS BETTER THAN US MOBILE SERVICE FULLY WORK…..SAME ON PTA SAME ON PTA SAME ON PTA AND GOV AND ALL MOBILE SERVICES

  3. kamran says:

    LAHORE- A Civil court on Monday ordered Pakistan Telecommunication Limited (PTCL) authorities to submit details of PTCL assets before the court.
    As the counsel of Global IT Vision civil Pvt had filed a suit seeking damages of Rs. one billion from PTCL for suspending services to the IT Company without any legal justification. The court had already issued notices to PTCL Chief Executive, Senior Executive Vice President Tariq Salman, General Manager Muhammad Bsharat Qureshi and Senior Manager Nadeem Abbasi.
    The suit for damages was filed by the Company’s counsel Azher Siddique Advocate.
    Petitioner’s counsel contended that PTCL had suspended agreement with IT firm on May 4, 2010 and suspended SIP services to the company without giving an opportunity of hearing to company.
    Counsel said that due to suspension of services, the Company has to bear loss of billions of rupees and suspension by PTCL also tarnished the image of the company.
    He prayed before the court to freeze all the assets of PTCL and put names of senior officials including a foreigner on exit control list (ECL).
    Azher further prayed the court to direct PTCL to submit Rs. one billion as security so that PTCL could not sell the assets of the company in case of a decision against it.

    http://www.nation.com.pk/pakistan-news-newspaper-daily-english-online//Regional/14-Dec-2010/Court-seeks-PTCL-assets-details

  4. PTA should first work on PTCL betterment then go to check others.

  5. shahid ullah khan says:

    plz restore signal in BANNU because there are no trerist thanxxxxxxxxx

  6. KHURRAM says:

    PLZ RESTORE SIGNAL IN BANNU DIKHAN

  7. Pingback: PTA – Quality of Service and Public Feedback : TelecomPK | Telecom Regulation

  8. Pingback: Tweets that mention PTA – Quality of Service and Public Feedback : TelecomPK -- Topsy.com

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