Published on February 23rd, 2011 | by Babar Bhatti9
Paying Your Bills Got Easier with Mobilink Utility Bill Pay
Over the last couple of years we have witnessed the introduction of services by telcos which make life easy for Pakistani citizens. Bill payment is one of these services. In the pre-telecom days, paying a bill was a major pain. With the latest utility bill offering from Mobilink, you have one more option. The service allows you to pay electricity, gas, telephone and water and sewerage bills at the Mobilink service centers. This service powered by NADRA’s e-Sahulat initiative.
Read more about it below. Full details of the program are at the Mobilink site.
Mobilink has now added Utility Bill Payments solution to its Mobile Financial Services Portfolio enabling all Pakistanis regardless of cellular ownership to make utility bill payments. With the largest portfolio of utility companies across Pakistan on board with NADRA e-Sahulat, Mobilink is the only cellular operator currently offering bill payments solution for all forms of utilities in collaboration with NADRA e-Sahulat. Mobilink aims to expand this panel, already the largest offered by any Telco operator, in coming months.
Bill payments for 18 utilities, including electricity, gas, water and Telephone can be made at all Mobilink business centers, franchises and selected Mobilink shops. Service powered by NADRA’s e-Sahulat is open to customers of all networks and even those who do not own a cellular connection.
The solution does not require any registration or any additional fee associated with it at any point. Moreover, all retailer transactions occur in real time, are secured by a 4 digit MPIN and generate an instant SMS receipt sent to both user and retailer in case of mobile ownership. The SMS based confirmation is not only free of cost but it is a value addition to facilitate the customer track his or her transaction. Consumer bills are also stamped for authenticity.
For queries and complaints, please call our Utility Bill Payment helpline at 4444 from your Mobilink number or 111-124-444 from any other number. The service has a helpline from 8 AM-12 AM to answer customer queries.
We are interested in hearing your feedback about this service. Guest posts on this topic are welcome too.