Published on February 28th, 2011 | by Arsalan Mir and Babar Bhatti15
PTCL Everything Online – Complaint Management #Fail
We found this “Online Complaint Management” banner on PTCL site. For a moment we thought that PTCL has finally decided to take consumer complaints seriously. We eagerly clicked on it and ….. nothing happened. This is an epic #Fail for PTCL.
By the way, we love the new site, it is an improvement over the previous antiquated version.
Looking forward to the day when PTCL will step up with a positive consumer oriented attitude.