Browsing the "Call Centers" Category

PTA Checks on Telecos CSCs

July 21st, 2011 | by Arsalan Mir

Recently chairman Pakistan Telecommunication Authority (PTA) Dr. Mohammed Yaseen visited Ufone Call Center and Telenor Customer Service Center in Islamabad/Rawalpindi [&hellip


[Poll] Ufone SMS Service Issue

December 8th, 2010 | by Arsalan Mir and Babar Bhatti

Ufone customers are facing serious issues with the SMS service from past few hours. The whole complaint thread can be [&hellip


Best Practices For Mobile Marketing

August 15th, 2009 | by Babar Bhatti

I published a post last year on best practices for mobile marketers. Mobile Marketing Association has published updated guidelines (4.4 [&hellip



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