PTA Checks on Telecos CSCs
July 21st, 2011 | by Arsalan Mir
Recently chairman Pakistan Telecommunication Authority (PTA) Dr. Mohammed Yaseen visited Ufone Call Center and Telenor Customer Service Center in Islamabad/Rawalpindi [&hellip
Browsing the "Consumer Rights" Category
[Update] More Charges on Prepaid Recharge/Reloads – By All Operators
June 28th, 2011 | by Arsalan Mir
Telecos are set to charge more on prepaid recharge or reloads. Ufone have comes up maintenance charges applicable from 1st [&hellip
Easypaisa and UKAid to Work Together
June 3rd, 2011 | by Babar Bhatti
Mobile financial services are making progress but we could always do a better job of improving them. From fees to [&hellip
The Need for Better Online Telecom Plan Advisor Tools
May 24th, 2011 | by Babar Bhatti
We’ve written in the past about the growing complexity of telecom services and bundles. Many times people simply struggle with [&hellip
Poll: How many SIMs must be allowed per CNIC?
April 25th, 2011 | by Arsalan Mir
In our recent post we discussed on the issue of number of SIMs per CNIC, in this post we have [&hellip
Concerns Over Multiple SIMs and False IMEI Devices
April 21st, 2011 | by Arsalan Mir
Owing to curb the law and order situation rising due to Multiple SIMs and False IMEI devices, Minister of Interior [&hellip
How Mobile Phones are Disrupting Retailers
December 17th, 2010 | by Babar Bhatti
Over the last few years, a clear trend has been emerging. More information is available to users through digital channels. [&hellip
PTA – Quality of Service and Public Feedback
December 16th, 2010 | by Arsalan Mir and Babar Bhatti
PTA has posted a draft of its quality of service regulation document on its website. The document asks the public [&hellip
Hoax Calls – PTCL Warns Customers
December 9th, 2010 | by Arsalan Mir
Hoax calls have been part of our society from quite some time. At many occurrences unknown individuals pretend to be [&hellip
[Poll] Ufone SMS Service Issue
December 8th, 2010 | by Arsalan Mir and Babar Bhatti
Ufone customers are facing serious issues with the SMS service from past few hours. The whole complaint thread can be [&hellip